Apollo Relocations FAQs United States
Common Iowa 2018 USA Factory Relocation Deal Questions
2018 New Vehicle Relocation Special
Relocate a new vehicle direct from the manufacturing plant in Iowa to one of our 7 great branch locations in the USA.
April: $5 per night (Maximum 18 nights)
May: $25 per night for first 12 nights then additional 6 nights at $80 per night (Maximum 18 nights)
June: $50 per night for first 12 nights then additional 6 nights at $80 per night (Maximum 18 nights)
Set Pick-up Dates
Monday 02 April 2018 to Wednesday 04 April 2018
Tuesday 01 May 2018 to Saturday 05 May 2018
Monday 04 June 2018 to Wednesday 06 June 2018
Drop off on Sunday not available, dates subject to availability)
Includes:
Run of Fleet 22ft to 33ft – Maximum of 4 people (No children under the age of 24 months*)
Standard Relocation Bond ($1000)
One Way Fee
1 x Kitchen Kit
Taxes included
2 x Bedding Kits (additional kits available at a charge of $50 each)
1 x Driver fee included
*See Child Seat Policy
Additional Iowa Packages AvailableBundle Me Up - $38.00 per night
Includes: Additional 500 miles, Additional Drivers, Unlimited Generator Usage, Liability Reduction Option 2, SLI, Roadside Assistance
Risk Averse - $27.00 per night
Includes: Liability Reduction Option 2, SLI, Roadside Assistance
Back to Basics - $16.00 per night
Includes: Additional 500 miles, Additional Drivers, Unlimited Generator Usage
Pick up Location and getting thereWinnebago/River Oaks
1005 Highway 69 South, Forest City, Iowa 50436
Hours: 8am – 4:30pm
Forest City Iowa is located approximately 150 miles south of Minneapolis St Paul International Airport. You will need to make your own way to the pick-up location.
Drop off Locations1.Star RV / Apollo San Francisco Branch – San Leandro
2.Star RV / Apollo Denver Branch - Aurora
3.Star RV / Apollo Las Vegas Branch – Las Vegas
4.Star RV / Apollo Los Angeles Branch – Bellflower
5.Star RV / Apollo Seattle Branch – Fife
6.Star RV / Apollo Orlando Branch - Davenport
7.Star RV / Apollo New York Branch – South Amboy
Payment Terms•Non-refundable booking deposit of $500 to secure booking
Travel Conditions•1 x driver fee included in nightly rate, extra driver fees $3pp per night (unless driver fee included in a prepaid package)
•Vehicle may be winterised (see Terms and Conditions for winterisation)
•Subject to availability at all times based on fleet capacity assigned to this special. Vehicle size cannot be requested, vehicle will be allocated at time of pick up and will be between 22ft to 33ft)
•Maximum rental is 18 nights.
•2500 miles included (additional miles charged at $0.45 per additional mile)
•100% cancellation fee applies and 100% no show fee applies
•Bring your own Baby or Booster Seat/ No children under the age of 24 months
•1 anchor point per vehicle – except the Elite (see Child seat policy)
•Rates quoted are in US Dollars
•Maximum of 4 people per vehicle
•Location Amendment Fee of $500 will apply if drop off location is changed after booked
•No refund for reducing rental length after booked
•Factory Relocation – Iowa conditions will apply
Nearby AccommodationForest City
•Knight’s Inn Lodge Resort
641-585-5060
•Super 8
641-585-1300
Garner (13 miles)
•Garner Inn & Suites
641-925-1000
www.garnerinn.com
Clear Lake (28 miles)
•Best Western
641-357-5253 Free shuttle to/from Mason City airport
Mason City (34 miles)
•Historic Park Inn Hotel
641-422-0015
Last remaining Frank Lloyd Wright designed & built hotel in the world
Northwood (34 miles)
•Country Inn & Suites
641-323-7000
•Holiday Inn Express
641-323-7500
What is a relocation & why is it so cheap?
Apollo permits vehicles to travel one way between cities. This frequently results in vehicles being located in the wrong city for their next rental. To assist in the “relocation” of these vehicles, Apollo offers travellers cheap rates to move vehicles from city “A” to city “B”. For budget conscious renters this provides an ideal opportunity to travel between cities while still fitting in some sightseeing.
What else is included in a relocation? It seems too good to be true?
It does seem too good to be true but don’t forget you’re also assisting us by getting the vehicle to where it needs to be. In fact, sometimes these relocation deals are so good we throw in free fuel, travel allowances etc., all for often $1 per day.
What’s the catch?
There’s no catch but there are a few restrictions you’ll need to abide by. Apollo will provide you with a set number of days to get from city “A” to city “B”. If availability permits you can increase the number of days for an additional fee. You will also receive a mileage allowance (this is enough to get to your location) however if you travel beyond the allowance provided you will be required to pay an additional fee on return of your vehicle for excess mile charges.
Are there any hidden charges?
Nope. To make a booking we will require a $250 booking deposit or $500 if booking a factory relocation from Iowa.
A bond of $1,000 will be collected at the time of entering into the Rental Contract for all liability options (an administration fee of $30 will apply).
Who can do relocations?
If you’re 21 years or older and have a valid open driver’s license you can do a relocation however, the licence must be in English. We also accept authorised English translations.
You will also need to hold a valid credit card in your name to cover the bond and rental charges. We currently accept Visa, MasterCard, American Express and Diners Club.
Which cities can I pick up/drop off the vehicle?
Relocations are available from/to the following locations:
- Denver
- Las Vegas
- Los Angeles
- San Francisco
- Seattle
From March through to June annually we offer factory relocations of our new fleet from Iowa.
When do I get my refunds?
When the vehicle is returned to the correct location, on time, is full of fuel, is not damaged and all other terms of the rental agreement have been complied with you will be refunded any monies owing to you. Refunds may take up to 15 working days.
If damage is sustained to the vehicle the bond will be used to cover the cost of damages up to your liability amount (on the proviso that you have not breached your terms and conditions).
How do I book online?
Simply go to our booking page, choose the vehicle you want to relocate and complete the booking form.
Can my family and friends travel with me?
They sure can, you can even add additional drivers for a small fee. Just remember your vehicle cannot carry more than its maximum capacity e.g. if you are relocating a 6 Berth, yourself and 5 others can travel in the vehicle.
Will I need a child seats?
Children under 6 months of age are not permitted to travel in our vehicles while children from 6 months to under 8 years of age will need a child seat. We can accommodate a maximum of 2 child seats in some of our motorhomes, please check our child restraint policy to see if your child can safely travel with us.
Can I cancel my booking?
Yes, just make sure you do it within 12-hours of booking your relocation to prevent cancellation fees. If you cancel after this time or don’t collect your vehicle you will forfeit your $250 deposit. No refunds are available for late pick-ups or early returns.
A $500 cancellation fee applies to all factory relocations regardless of when the cancellation is received after booking
What’s my financial liability if the vehicle is damaged?
Apollo’s relocations include a Standard Liability of $1,000 in the event of an accident (provided you have not breached the terms and conditions). A Bond of $1,000 will be debited from a credit card at the time of entering into the Rental Contract (an administration fee will apply) regardless of the liability reduction option taken. The Standard Liability can be reduced by purchasing the following Reduction Options.
You can reduce your liability from $1,000 to $500 by paying to Apollo $15 per day. Alternatively, $20 per day reduces your liability to $250.
Can I rent the vehicle for longer?
So long as the vehicle is available you can extend your rental up to 3 days for $75 per day. Any extra nights above and beyond the 3 days can be booked at our flex rates subject to availability. Please check with our reservations team for availability and pricing. Each extra day provides you with an additional 300 miles Regardless of the hire duration relocation conditions apply.
Additional days are not available for factory relocations.
What if I have an accident?
If you’re unlucky enough to be involved in an accident you will be financially responsible up to your liability amount regardless of fault. If the damage was caused by another party and Apollo is able to secure the cost of repairs from the third party you will be reimbursed your bond (excluding the applicable administration fee).
What if the vehicle breaks down?
All vehicles come with 24 hour roadside assistance.
Can I drive the vehicle on unsealed roads?
No, the vehicle must remain on sealed roads at all times.
Can I join a waiting list?
You sure can. Just complete the Wait List form by entering your name, preferred departure date, email address, country you want to travel in and where you’d like to go from and to.