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3.5 / 5 rating  3.5 / 5 rating
Vehicle comments:

Easy to drive. Comfortable.

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

No dish cloth or detergent, come on it costs next to nothing, explains why tthe frying pan was not 100 % clean

4 / 5 rating  4 / 5 rating
Vehicle comments:

Heater didnt work Vehicle drove well and was well presented

3.5 / 5 rating  3.5 / 5 rating
Vehicle comments:

Lovely car :-)

4 / 5 rating  4 / 5 rating
Guest Experience:

Good product

Vehicle comments:

Well appointed

4 / 5 rating  4 / 5 rating
Vehicle comments:

Brilliant vehicle, so easy to drive and set up

4 / 5 rating  4 / 5 rating
Guest Experience:

Not withstanding the initial delay in pick up at airport and the need to break our journey to have a service issue addressed - satisfied

Vehicle comments:

Te Merc meet our expectations, in respect to drive ability, park ability, functions only downside was the mattress - basically sleeping on boards and no inverter to enable 240 charging of camera batteries

5 / 5 rating  5 / 5 rating
Guest Experience:

Excellent vehicle easy to drive. Minor problem with rear vow camera with screen but not a problem. Great holiday

Vehicle comments:

Loved the bed coming down from the van ceiling

4 / 5 rating  4 / 5 rating
Guest Experience:

Check in went well - as did drop off

Vehicle comments:

No real issues - aprt from the usual rattles. Draws did keep coming out - as screws kept falling out of latches. No sink plug made washing up a bit of a challenge - otherwise a good practical vehicle

5 / 5 rating  5 / 5 rating
Guest Experience:

Easy booking, friendly staff, free shuttle, great little camper....what's not to LOVE!? Thanks so much ...we had an AWESOME holiday

Vehicle comments:

loved our camper...had everything we needed :)

4 / 5 rating  4 / 5 rating
Guest Experience:

Any issues were resolved quickly

Vehicle comments:

Good vehicle but some minor items did not work fully

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

I have given the vehicle 4 not 5 stars not because of the vehicle but because of the absence of anything like toilet roll, washing up and cleaning items. Basic things that would have been useful until we could actually shop.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

All good

Vehicle comments:

Easy to drive and park,cheap to run,good big bed for two

4 / 5 rating  4 / 5 rating
Guest Experience:

Friendly communication and very fast reply to questions.

5 / 5 rating  5 / 5 rating
Guest Experience:

I thought the staff at both Auckland & Christchurch were really good.

Vehicle comments:

My first time touring but the Euro Camper made it easy to tour both islands.

5 / 5 rating  5 / 5 rating
Guest Experience:

Nice staff, good services.

Vehicle comments:

Clean and easy to drive. Fit for 2 people.

4 / 5 rating  4 / 5 rating
Guest Experience:

Good customer service - friendly staff

Vehicle comments:

It was clean and functional for our needs

4 / 5 rating  4 / 5 rating
Guest Experience:

good service, but a little pushy on trying to up sell the Apollo insurance

Vehicle comments:

Brilliant vehicle, only issue was the main pull out bed was a bit un-comfy due to the join down the middle. The value was excellent

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Staff very pleasant but need to allow more time for vehicle hand-over on pick up.

5 / 5 rating  5 / 5 rating
Vehicle comments:

Almost perfect. The horn beeping when the handbrake is slightly on was extremely annoying and embarrassing - such a daft idea!

2.5 / 5 rating  2.5 / 5 rating
Guest Experience:

The van travelled well and was mostly equipped with everything. Some cutlery was missing as was dishwash liquid, pot scrub and dishcloth.

4 / 5 rating  4 / 5 rating
Vehicle comments:

Vehicle was great. We toured the South Island and froze as there was not a warm enough doona which wasn't clear on the booking. 2 pillows was also not enough.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

great vacation; much freedom

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

couldn't fault the service

Vehicle comments:

could do with more cuttlery and dishes to microwave in

5 / 5 rating  5 / 5 rating
Guest Experience:

The whole experience was great from start to finish

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

In picking up our vehicle ,it took 2 hours .... Staff need to deal with one client at a time,not taking time out to deal with others.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Transfer from and to airport was great, pick up and explanation good; returning was a bit chaotic...

4 / 5 rating  4 / 5 rating
Guest Experience:

Empfang und Erklärung des Mobils eher kühl und überarbeitet( Christchurch) Abgeben des Mobols vollkommen gelassen und sehr nett.( Auckland)

Vehicle comments:

Super ! Nur der Brandmelder ist sehr störend

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Vechicle was extremely comfortable . Maybe next time i might pick a more powerful vechicle as it was under pressure with some of new zealands winding roads.very clean. My only issue was the fridge didnt keep our food fresh for long didnt seem to be able to get to a very cold temp .

4 / 5 rating  4 / 5 rating
Guest Experience:

Shame not warned about diesel tax due on return.

Vehicle comments:

Pulled well on hills.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

very uncomplicaded, but waiting time was a bit long

5 / 5 rating  5 / 5 rating
Guest Experience:

We have found a new way of traveling. We will be looking for campers anywhere we travel from now on

4 / 5 rating  4 / 5 rating
Guest Experience:

Apollo provided hassle free holiday rental of my Campervan. I had no issues with the van or the service provided

Vehicle comments:

Campervan suited my needs and was comfortable for my travels around the South Island of NZ. Chairs and tables should be included in the basic hire of the vehicle however and not provided at additional cost.

4 / 5 rating  4 / 5 rating
Guest Experience:

Excellent service. When we had a issue with the vehicle, Apollo quickly put us in touch with a Mercedes dealer whoswiftly righted the problem

Vehicle comments:

We thoroughly enjoyed driving the vehicle. The automatic gear box was invaluable as was Scoot.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

we are very pleased off our Apollo experience. The personnel off the firm is very professional.

Vehicle comments:

The Endeavor is perfectly suited for our travel througt NZ

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Great trip

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

kindly personal in Christchurch and Auckland, everything worked as booked, skoot navigation system was a great help and easy to handle

Vehicle comments:

for two persons a good choice

4 / 5 rating  4 / 5 rating
Guest Experience:

Not Apollos fault but the size of the 6 berth camper made it difficult to be able to see a lot of tourist highlights

3.5 / 5 rating  3.5 / 5 rating
Vehicle comments:

4 just more help with the components

5 / 5 rating  5 / 5 rating
Guest Experience:

Simply awesome. A dream comes true. Power, smooth n excellent customer service. Cruising in comfort.

Vehicle comments:

Power n endurance superb

5 / 5 rating  5 / 5 rating
Guest Experience:

Very nice an friendly at the reception.

Vehicle comments:

The car was almost new. In very good condition.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Tolles Land. Wir haben viele Eindrücke gesammelt und da ich im Reisebüro arbeite kann ich nun die Kunden besser beraten.

Vehicle comments:

Wir haben in Auckland zuerst einen Camper bekommen der sehr abgewohnt aussah. Viele Flecken auf den Polstern verschlimmerte den Eindruck. Wir sprachen mit Vera, dass wir etwas erschüttert über den Zustand des Fahrzeuges seien. Ohne Komplikationen erhielten wir ein neueres Modell mit nur 7000 km Laufleistung. Super. Wir fanden leider hinter der Toilette die Seife vom Vorgänger, ansonsten war das Fahrzeug aber gut gereinigt. Etwas enttäuscht waren wir von den Stühlen für aussen. Wir reisten mit drei Personen und zwei Stühle waren defekt, so dass immer zwei auf dem Boden sitzen mussten. Bitte überprüfen Sie doch bitte die Stühle, wenn Camper zurück gegeben werden. Erstens sollte derjenige, der sie kaputt gemacht hat sie auch bezahlen und der Nachfolger freut sich wenn er mit allen Personen draussen sitzen kann. Dann meldete sich nach kurzer Fahrt der Ölstandsanzeiger mit der Meldung das zu viel Öl im Motor sei. Wir fuhren eine Mercedes Werkstatt an und dort mussten 5 Liter abgelassen werden. Wer zum Teufel füllt so viel Öl ein. Ich kann nur vermuten, dass das auch der Vorgänger war. Aber so etwas müsste von Ihnen vor der Abfahrt noch einmal überprüft werden, Ölstand, Reifen, etc. Es trägt zur Sicherheit der Urlauber bei.

4 / 5 rating  4 / 5 rating
Vehicle comments:

Used a lot of fuel!

4 / 5 rating  4 / 5 rating
Guest Experience:

Friendly and helpful staff. Quick response time with our booking. Checking out the vehicle was a very long process, however.

Vehicle comments:

Very clean and in good working order. The bolt to hold the slide away bed was a bit hokey.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

The service was very efficent

Vehicle comments:

The vehicle was exactly what was needed. My only comment wouldbe the television was useless mainly due to the instructions being in German

5 / 5 rating  5 / 5 rating
Guest Experience:

Friendly helpful staff at the depot

Vehicle comments:

Good standard.

5 / 5 rating  5 / 5 rating
Vehicle comments:

We did not cook in the Camper and we did not use the water., so we can't judge that. The vehicle was ok

3 / 5 rating  3 / 5 rating
Guest Experience:

Really enjoyed the space that we were not all cramped together

3 / 5 rating  3 / 5 rating
Guest Experience:

Travelling with the vehicle was marvelous the was no problem with the motor

4 / 5 rating  4 / 5 rating
Guest Experience:

The staff very friendly and helpful.

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Ideal size for two. Easily to drive and very manouverable.

4 / 5 rating  4 / 5 rating
Guest Experience:

Loved the freedom of going where we wanted when we wanted and for as long as we wanted.

4 / 5 rating  4 / 5 rating
Vehicle comments:

The engine was good and it drove well but some of the fixture and fittings left a lot to be desired. I did report them when we handed the van back in.

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Perfect

5 / 5 rating  5 / 5 rating
Guest Experience:

great customer service and very speedy to check us into our van

Vehicle comments:

Facilities were great and comfort was top notch. The bedding and towels were a little dirty looked and smelt unwashed but we had our own anyway so that wasn't an issue for us fortunately

3.5 / 5 rating  3.5 / 5 rating
Vehicle comments:

Vehicle 1 head light not working 1st night.need oil.Vehicle went well.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Perfect service. Quick response when our nav system malfunctioned.

Vehicle comments:

The only neg point is its sensitivity to wind

4 / 5 rating  4 / 5 rating
Guest Experience:

Slow pick up of vehicle. Very quick return. TV didn't work.

Vehicle comments:

Easy to drive. Well appointed , though crockery etc was only just adequate - all oddments and cutlery was poor quality.

4 / 5 rating  4 / 5 rating
Vehicle comments:

On the whole the vehicle was ideal but the TV aerial did not work.

5 / 5 rating  5 / 5 rating
Guest Experience:

Very kind and experienced team in the Auckland office. We got an introduction to the car, which was very helpfull.

Vehicle comments:

The car was exact what we needed for the trip. Everything worked fine, nothing to complain.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

I really enjoyed cooking and being a passenger. Seeing the beautiful South Island countywide

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Overall quite positive experience

Vehicle comments:

Vehicle was fairly new, only problem the air conditioner was not very good (i.e. air was mildly cold but not enough). This should be included in the check.

4 / 5 rating  4 / 5 rating
Vehicle comments:

No foot step,more pillows

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Great and friendly Service, particularly the Airport Transfers.

Vehicle comments:

Clean and fairly new. The water hose was way too short and no tap adaptor provided. Otherwise great.

5 / 5 rating  5 / 5 rating
Guest Experience:

your personele ist very good

Vehicle comments:

it was a very good and comfotable verhicle,

3 / 5 rating  3 / 5 rating
Vehicle comments:

Motor home was excellent. Just missing a broom to help keep it clean for the 2 weeks.

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Perfect for our purpose, and we had no problems with the vehicle at all. We were very pleased to have an automatic.

4 / 5 rating  4 / 5 rating
Vehicle comments:

drove very well couple of issues inside microwave could do with being lower bit of a health and safety issue I.E.to high more plug sockets needed only one double available the electric bed needs to descend lower for ease of access.

5 / 5 rating  5 / 5 rating
Guest Experience:

First time in a camper van......positive experience

Vehicle comments:

Had everything we needed......maybe another quilt would have been good for when it was cold at night

4 / 5 rating  4 / 5 rating
Guest Experience:

Generally good, vehicle went well. Had a problem with engine light but after visiting Apollo depot it was sorted out and no problems since.

Vehicle comments:

Reasonably equipped however, we bought vegetable peeler, additional tongs, can opener which should have been included in utensils. We also bought pillow and mattress protectors which if we were staying in a motel would automatically be on the bed. Might as well not have the TV - we got NO reception, even in the cities. Mercedes Benz vehicle went well, overall a good experience.

4 / 5 rating  4 / 5 rating
Guest Experience:

grundsätzlich gut, einzig Support anlässlich Fahrzeug Uebernahme und Abgabe liess zu wünschen übrig

Vehicle comments:

Fahrzeug gut, Ausrüstung Küche spärlich

5 / 5 rating  5 / 5 rating
Vehicle comments:

Great van for two people. Slightly larger than some but this gave a lot of flexible usable space

4 / 5 rating  4 / 5 rating
Guest Experience:

Both at start and finish of holiday we were efficiently dealt with.

Vehicle comments:

We hired a big 6 berth van for our family of 5 and it suited our needs well. I think with 6 adults though it must be rather cramped. Disappointed that there were only 4 mugs though for 5 people and the sink plug had no attachment so we had to remove it every wash using the cork screw!

4 / 5 rating  4 / 5 rating
Guest Experience:

helpful explained all we were gettingand good guidance .

Vehicle comments:

bit worn in places but fit for purpose

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

great staff both christchurch and auckland.well done guys

5 / 5 rating  5 / 5 rating
Guest Experience:

Really enjoy it

Vehicle comments:

Easy to handle althought being the 1st time experience

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Office support given by Ms. Priyanka was excellent.

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

A very good Mercedes A party te drive in

4 / 5 rating  4 / 5 rating
Guest Experience:

Very friendly Personal in the Auckland Airport branch. I apreciated the offered Transfer from Apollo to Airport a lot.

Vehicle comments:

Was good to drive. It was a pitty that neither Radio nor Tv was working (wasn't this checked before?). The table in the van was pretty loose. The built in toilet was very small - I tried to avoid using it.

4 / 5 rating  4 / 5 rating
Guest Experience:

Helpful to have someone who speaks German - Danke Helena!

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Christchurch staff good and helpful. Vehicle was initially filthy inside, they got that sorted quite quickly.

Vehicle comments:

Rented many campervans in many countries, this van had the best inside configuration that we have seen. Unfortunately the cutlery and kitchen equipment left a lot to be desireed.

4 / 5 rating  4 / 5 rating
Guest Experience:

A shame we had such a long wait on the morning of pick up...2 and half hours. Otherwise service efficient and friendly

Vehicle comments:

Despite size a very comfortable and easy to drive vehicle. Economical on fuel. For those of us coming from overseas, the vehicle "welcome" pack could include salt and pepper, tea towel, sponge/scourer, wash up detergent. A lot of additional items to purchase at the beginning. Then where do you leave them at the end. Some written instructions on how to remove the table would be helpful.

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Van was brilliant.

4 / 5 rating  4 / 5 rating
Vehicle comments:

Good, but a bit old fashioned furniture color.

3 / 5 rating  3 / 5 rating
Guest Experience:

friendly and helpful

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Excellent

Vehicle comments:

Perfect but the roof vent leaked and the table was broken.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

car return was fast and smooth. Bit of too much waiting time at pickup, because of IT system issues.

4 / 5 rating  4 / 5 rating
Guest Experience:

Fantastic freedom, when driving a motorhome. You can stay nearly anywhere, you want, but best at top 10 Holidaypark, best quality of stay.

Vehicle comments:

The best holiday with an autocamper ever. It took some time to learn driving in the wrong side of the rode.

4 / 5 rating  4 / 5 rating
Vehicle comments:

When picking the Campervan up, everything went smooth until we opened the fridge door and a very strong smell of fish hung there. It was cleaned but for the week we had the van all our food (some of which we had to throw away) stank of the fish smell. Apart from that the van was great.

5 / 5 rating  5 / 5 rating
Guest Experience:

Service was excellent , explanations comprehensive, especially as we have never driven a camper van before

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Needs a low gear to allow engine braking, otherwise perfect for the job.

5 / 5 rating  5 / 5 rating
Guest Experience:

Very good customer service. The van was in excellent condition

Vehicle comments:

Great driving vehicle. Inside was well appointed. Even came with a spare pair of jocks

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Very New Camper

5 / 5 rating  5 / 5 rating
Guest Experience:

Everything went smoothly from picking up vehicle to handing it back

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

The time for the drop off was a little bit long.

5 / 5 rating  5 / 5 rating
Guest Experience:

Wonderful no issues from me, easy to deal with, hand over take over very efficient.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Very helpful staff and I thought the online video is relating to different aspects of the workings of a camper van was a good idea.

5 / 5 rating  5 / 5 rating
Guest Experience:

Wonderful customer service

4 / 5 rating  4 / 5 rating
Guest Experience:

We had a great time.

4 / 5 rating  4 / 5 rating
Guest Experience:

It was good to have the email update and support, thanks.

Average Rating 4.27 / 5 rating 4.27 out of 5 based on 15,392 reviews