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Employment

Join the vibrant team at Apollo Motorhome Holidays, the largest privately owned leisure vehicle operator in the Southern Hemisphere.

With locations in Australia, New Zealand, the USA and Canada, opportunities to join our team at any level are endless. Explore a new career in anything from customer service to management, either at our branches or within our Head Office in Brisbane.

Globe-trotters will revel in a travel industry career, facilitating the exploration of Australia's exquisite landscapes in our quality motorhomes and campervans.

Operating 23 branches across Australia and New Zealand, the USA and Canada, Apollo's continued growth and success ensures career stepping stones are always available.

Your future at Apollo is limited only by your imagination. Our dedication to staff development is a reality, not just a slogan.

With every role making real contributions to the business, you have the unique opportunity to make history as part of the Apollo success story.

Your commitment to quality and can-do attitude will make you a welcome addition to our thriving team.

All applicants must have the right to work in the country where the position is based.

New Zealand

Guest Service Officer, Auckland

About the role

As Guest Services Officer you will play a vital role in our organisation.

You will be first point of contact for our International and Domestic guests. If your focus is to always put our guests first, then this role will interest you.

The main tasks include serving guests face-to-face and over the phone.
• Entering rental agreements and explaining terms and conditions,
• Demonstrating functions of our motorhomes and campervans,
• Selling liability reduction options and ancillary products and services, e.g. GPS devices, picnic equipment etc.
• Responding to questions, and
• Resolving guest relations issues.

We don't just sell Motorhome Holidays, we sell an experience!

The position is based at our Auckland Branch in Mangere and is a full time, permanent role with 38-42 hours per week, 5 days per week (between 8am and 5pm). The position requires weekend work as per roster.

Skills and Experiences

We are looking for a well-organised and team-focused individual with high energy levels and a passion for guest service, who can communicate well with people from all walks of life and various cultural backgrounds.

To be successful in this role, you should possess the following traits, skills and experiences:
• A strong guest service focus,
• Track-record of achieving sales targets,
• Solid problem solving abilities,
• Experience in effective complaint handling and conflict resolution,
• Good time and self-management,
• Effective communication skills, verbal and written,
• Sound computer skills,
• Friendly, positive attitude.

A second language, preferably European such as German, Dutch or Spanish, will be highly regarded.

An open driver's license and immaculate driving record is essential.

Culture and Benefits

We offer an attractive salary package and you will be able to take advantage of our generous staff rental policy.
If you are looking for a challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now.

 

Australia

Trades Assistant, Brisbane QLD

About the role

We are currently looking for a Trades Assistant to join our well established and successful team.

Our manufacturing facility is located in Northgate (Brisbane) and our hours of operation are 7am to 3:30pm Monday to Thursday, and 7am to 1pm on Fridays.

Skills and Experience

We value good work ethics, an excellent attendance history and previous experience in:

  • Recreational vehicle, caravan, body or boat building,
  • Shop fitting,
  • Cabinet making,
  • Welding,
  • Upholstery fitting,
  • Auto trimming,
  • or other similar relevant experience.

Culture and benefits

We are prepared to train and invest in our staff, and offer solid pay rates and a future for motivated people. Do you like the camping and the outdoor lifestyle? You will also be able to take advantage of our generous staff hire policies, which allow you to experience our product with your family and friends (free of charge).

About the company

As Australia and New Zealand's largest privately owned RV manufacturer in its class, TALVOR is proudly Australian family owned and operated. As well as being owned by an Australian family, TALVOR's entire RV building team is employed in Australia and New Zealand.

The company specialises in building high quality, durable motorhomes, caravans and campervans to world class manufacturing standards.

Vehicle Maintenance Officer, Sydney

About the role
Applications are open for an experienced Vehicle Maintenance Officer to join our Sydney team in Taren Point.

Your duties will include the repairs and maintenance of all functional elements in our campervans and motorhomes and concentrate around the living area of the vehicle and not so much the mechanical side of the vehicle.

As a Vehicle Maintenance Officer you will also provide technical advice and assistance to the manager and your team to ensure that we meet and exceed customer service standards and guest expectations.

Key responsibilities

  • Undertake repairs, preventive maintenance and refurbishment of our fleet,
  • Provide reliable and accurate maintenance knowledge, expertise and practical application to minimize downtime of the fleet,
  • Sound understanding of technical use of specific tools,
  • Relative knowledge of facilities maintenance,
  • Excellent written/verbal communication skills,
  • Intermediate computer skills,
  • High standards of housekeeping throughout the workshop.

You'll enjoy opportunities to show initiative and take on a variety of tasks each day. If you are enthusiastic and keen to roll-up your sleeves to get the job done then we want to hear from you!

Being in the tourism industry, we are operate seven days a week and this position requires your availability five days per week from 8 am to 5 pm, which will also include rotating weekend rosters.

Skills and Experience
We are looking for a team player with good work ethics. A relevant trade qualification (e.g. RV manufacturing, cabinetmaking, carpentry, shop fitting) will be highly regarded. In addition you should have:

  • a minimum of two years practical experience in a maintenance role (e.g. hotels/motel/vehicles/caravans or related maintenance),
  • an open driver's license and good driving record,
  • good attention to detail,
  • the ability to work unsupervised within a team environment,
  • a positive can-do attitude,
  • reliability and good time management skills,
  • the ability to meet deadlines, and
  • effective communication skills.

Culture and Benefits
We offer an attractive salary package and you will be able to take advantage of our generous staff rental policy.

If you are looking for a largely autonomous and challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now.

Sales Consultant, Sydney

Sydney RV's Super Centre is one of the largest Award Winning Motorhome and Caravan dealerships in Australia located at the foot of the Blue Mountains. We are constantly growing and striving to evolve the company name all around Australia. We have an exciting opportunity for an engaging person who has experienced the RV lifestyle to join our team!

We are an expanding business, operating 7 days a week and we take pride in our Dealership of over 200 Motorhomes and Caravans.

About the Role

  • Face to face sales 
  • Training programs

About you

To be successful in this role, key requirements include:

  • Experience in the RV lifestyle, boating, or leisure industry
  • Energetic, Self-motivated and Passionate
  • Excellent written and verbal communication skills with computer literacy
  • Ability to work successfully autonomously and as part of a team
  • Well presented, driven and can think on your feet!

If you have a positive attitude, high level of customer service, punctuality and the ability to work as a team player in a team environment, we would love to hear from you!


This is a casual position - Thursdays and Sundays – Wages negotiable

Guest Service Officer, Brisbane

About the role

You will be the first point of contact for all Guests arriving at the branch and exceed Guests expectations in accordance with company core values, policies and procedures.

To achieve this, your key duties and major activities will include: 

  • Acknowledge all Guests on arrival or when entering our premises. Always serve our guests in a friendly and efficient manner.
  • Vehicle demonstrations: Show and explain the use of the rental vehicle and all equipment in the living area to our guests.
  • Actively inform our guests about all ancillary sales items and strive to achieve branch ancillary sales and conversion targets.
  • Provide quotes and vehicle demonstrations to customers who enquire about a rental vehicle.
  • Make sure that all vehicles in the branch are clean and quality controlled.

The position is based at our Northgate Rental Branch in Brisbane and is a full time permanent role. Working hours are between 8am to 5pm five days a week and the position may require some weekend work. 

Skills and Experiences

You should possess the following skills and experiences to be successful in this role:

  • Must have full Driver's Licence and ability to drive manual transmission vehicles
  • High School Certificate or equivalent. Qualification in Business or Tourism will be regarded
  • High customer service standards
  • Excellent interpersonal skill and presentation
  • Negotiation and conflict resolution skills
  • Good time management
  • Intermediate computer skills
  • Must have the ability to work flexible hours, including over weekends and Public Holidays if required
  • Friendly, positive attitude

The command of a second language such as French, Chinese or German will be highly regarded.

Culture and Benefits

We offer a support work environment and you will be able to take advantage of our generous staff rental policy.

If you are looking for a challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now with your resume and cover letter.

 

Workshop Manager, Penrith NSW

An opportunity now exists for an experienced workshop Controller / Foreman, to lead and direct our motivated workshop team at Sydney RV Group in Penrith, NSW.

 

Responsibilities:

  • Directing work and jobs to technicians
  • Monitoring workshop staff performance and productivity
  • Identifying technical issues
  • Overseeing repairs
  • Providing support to technicians
  • Ensuring work is completed on time
  • Completing quality work as per repair orders
  • Identifying additional work where required
  • Working with Service Advisors to provide customer feedback

 

To be successful in the role you will have:

  • A Current Motor Vehicle Trade Certificate
  • Leadership experience
  • An understanding of workshop operation's
  • Strong communicational skills (written and verbal)
  • Experience working toward KPI's
  • A current driver's licence
  • Heavy Vehicle Licence's (preferred)

 

In Return You will enjoy :

  • An attractive salary package
  • Career development opportunities
  • An engaging and positive culture
  • A clean and modern environment
  • A friendly and compassionate atmosphere
  • Ongoing support and training

 

If you think that you have what it takes to excel in this role we look forward to hearing from you.

 

Branch Manager, Sydney NSW

The role

In this role you will manage the day-to-day operation of our Sydney rental branch. You will lead and motivate the rental team made up of Vehicle Maintenance and Guest Service Officers. Your aim is to ensure outstanding service to our guests while minimising costs, and maximising fleet availability and guest satisfaction. While largely an autonomous role, you will be reporting to the Branch Operations Manager and be held accountable with closely monitored key performance indicators.

Your main daily tasks include:

  • Ensuring guest service at the highest standard
  • Resolving guest relations issues
  • Motivating the team to achieve ancillary sales targets
  • Ensuring vehicles are maintained according to schedules
  • Managing vehicle repair requirement, including supplier management
  • Managing stock of spare parts and vehicle equipment
  • Maintain vehicle cleaning & maintenance standards by liaising with contract cleaning supervisor and workshop supervisor.


We don't just sell Motorhome Holidays, we sell an experience!

The position is based at our Sydney Branch in Taren Point and is a permanent full time role with approximately 38 hours (plus some reasonable overtime). The position requires weekend work as per roster.

Skills and Experiences

We are looking for a well-organised and team-focused individual with high energy levels and a passion for guest service, who can communicate relevant issues to peers, senior managers or other stakeholders. A focused approach toward attainment of KPI's and business plan strategies should be a primary driver.

To be effective in this role, you require a good understanding of the Cairns automotive repair industry, good communication skills and above average time management skills. You will know how to train and motivate a team of Guest Service and Vehicle Maintenance professionals to provide the best experience for our guests every time. Previous experience as a Service Advisor or similar would be an ideal background for this role.

You should possess the following skills and experiences to be successful in this role:

  • Mechanical trade qualification or previous mechanical experience (highly regarded)
  • Experience in ensuring high levels of guest service, combined with effective complaint handling and conflict resolution
  • Good time management and self-management skills
  • Sound computer skills
  • Calm and polite composure when under pressure
  • Friendly, positive attitude

An open driver's license and immaculate driving record is essential.

Culture and Benefits

We offer an attractive salary package and you will be able to take advantage of our generous staff rental policy. You will be invited to annual conferences in Brisbane and work with a team of dedicated professionals who are keen to advance professional experience.

If you are looking for a challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now.

F&I Business Manager- RV Industry

Established since 1987; Kratzmann Caravans is a family business that began operations over 28 years ago and today is recognised Australia-wide as a leader in the caravan retail industry. Kratzmann Caravans stock over 150 Australian-made new and used vans including caravans, pop tops, camper trailers, prestige and the big mover in the market.. off-road vans; all chosen after meeting strict criteria.

Kratzmann's Caravans are now a part of Apollo Tourism & Leisure Ltd (ATL).  ATL is listed on the Australian Stock Exchange and is a multi-national, vertically integrated manufacturer, rental fleet operator, wholesaler and retailer of a broad range of recreational vehicles, including motorhomes, campervans and caravans.

Operating 23 branches across Australia and New Zealand, the USA and Canada, Apollo's continued growth and success ensures career stepping stones are always available.

Your future at Apollo is limited only by your imagination. Our dedication to staff development is a reality, not just a slogan.

We are currently seeking expressions of interest from experienced F&I Business Managers for additional roles becoming available across the group.

What the role looks like

  • Strong sales enquiry with excellent finance penetration
  • Providing an exceptional level of customer service; Interacting with every customer who enters our dealership
  • Selling quality finance and insurance warranty and aftersales RV products
  • Double closing and working with the greater sales team to maximise results
  • Adhering to legislation and internal process
  • Meeting sales and customer service KPI's

About you

  • Previous F&I sales experience
  • Ideally from a dealership environment
  • Sales focused, customer centric
  • Ability to work collaboratively
  • Flexibility - This role will mainly be at Burpengary but will interact with our other  sites and cover RV shows and other sales activity

This position would be suited to a candidate who is keen to join a progressive company, a high achiever, with proven sales results, and a great work ethic.

 

Cabinet Maker, Northgate QLD

About the company 

WINNEBAGO is the most iconic RV brand in the world. APOLLO RV with over 30 years in Australia are proud to be producing the iconic brand right here in Brisbane. Our products are true "Made in Australia" vehicles, and we are committed to designing and building what are arguably the best Motorhomes, Campervans and Caravans in Australia.

We sell our vehicles from Company owned stores in Brisbane, Sydney, Melbourne, Adelaide and Perth, and have huge demand for our product. Due to recent growth our Northgate factory will soon be operating from a new facility within the local area.

About the role

We are expanding our manufacturing operation and we are looking for experienced cabinet makers to join our cabinet shop.

Our manufacturing facility is located in Northgate (Brisbane) and our operating hours are Monday to Thursday 7am to 3:30pm and Fridays 7am to 1pm. 

Skills and Experience

Ideally we are looking for someone with trade qualifications, but experience counts too, so you do not need to be trade qualified to apply. We value excellent work ethics, a strong attendance history and previous experience in other relevant areas such as caravan or boat building, shop fitting etc.

We are prepared to train and invest in our staff, and offer excellent pay rates and a future for motivated people. 

Culture and Benefits

We offer an attractive salary package with 6, 18 and 24 month increases. We have a positive company culture and offer growth and stability. We enjoy birthday celebrations, social events and sausage sizzles. As a valued employee you will also be able to take advantage of our generous staff rental policy and annual camping leave.

If you are looking for a challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now.