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Guest Feedback

Each of these Guest Feedback submissions have been personally verified.
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4 / 5 rating  4 / 5 rating
Guest Experience:

Helpful but slow vehicle pick up - got a vehicle upgrade so can’t complain!!

Vehicle comments:

Overall v good, cushions didntcstick to seats in rear which made passengers ride uncomfortable

5 / 5 rating  5 / 5 rating
Guest Experience:

Great all the way around

Vehicle comments:

Perfect for a family of 4

5 / 5 rating  5 / 5 rating
Guest Experience:

Great vehicle, good and friendly service and staff even under pressure of many customers! simply good experience :-)

Vehicle comments:

Mercedes Benz, new, good camping facilities, nothing more to add :-)

3.5 / 5 rating  3.5 / 5 rating
Vehicle comments:

Not bad.

4 / 5 rating  4 / 5 rating
Guest Experience:

Had a great trip, few minor issues. The staff were more than willing to help in any way they could.

Vehicle comments:

We had both the euro star and a larger vehicle, really liked them both

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

The vehicle was excellent. However the provided towels had bad quaility and left a lot of fluff and fuzz on our skin after each shower. The navigational system from soop is not satifying in terms of route adjustment and handling.

4 / 5 rating  4 / 5 rating
Guest Experience:

Friendly staff

Vehicle comments:

Vehicle in good technical condition, some details concerning interiour fittings (eg sharp edges) could be improved

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

To have Five stars, speack french would be a plus.

Vehicle comments:

Very confortable to drive

4 / 5 rating  4 / 5 rating
Vehicle comments:

Much room, good beds, but lavatory too narrow and insulation and heating (distribution of warm air) should be improved.

4 / 5 rating  4 / 5 rating
Guest Experience:

Very friendly peaple from apollo in christchurch and in auckland

Vehicle comments:

It was clean and oll has very good working. Only if it was raining, the water rins inside in a backwindow and in the roof hatch

3 / 5 rating  3 / 5 rating
Vehicle comments:

Good camper, suitable to our needs

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

very fast and uncomplicated check-in/check-out. I was the first user of this nice new car!

Vehicle comments:

I was travelling by myself, so I had a lot of space. But some of the kitchen appliance is too small, e.c. the frying pan. Esp. in case of more passengers.

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Perfect size for 2 people, possible to open the rear doors and have your meals on the 'terrace' with gorgeous views. The vehicle functioned very well, although it was not very clean inside from the beginning (had even a filthy smell inside). But some cleaning of stove, fan and cupboard surfaces improved things a lot.

5 / 5 rating  5 / 5 rating
Guest Experience:

We were very happy with your service and your staff is very friendly and helpful

Vehicle comments:

We loved the Vivid Camper! Only thing was that the pans are a bit to small for 3 to 4 people, so we had to buy some bigger pans! But that was really the only thing...

5 / 5 rating  5 / 5 rating
Guest Experience:

Very good service from pick up to drop of. Thank you.

Vehicle comments:

Very comfortable and fuel economy was excellent.

4 / 5 rating  4 / 5 rating
Vehicle comments:

Very little TV. If we had known we would have brought some DVDs. Op shops did well.

5 / 5 rating  5 / 5 rating
Vehicle comments:

Very Good condition,comfortable.

4 / 5 rating  4 / 5 rating
Vehicle comments:

It was amazing!!! What a campervan. It went great in the mountains and all. Very nice, quit during the night with the refurgerator working. Very good. Only the matrass was not so clean anymore.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Service very good. Apollo gave us an almost brand new camper.

Vehicle comments:

For two people is it ok.

5 / 5 rating  5 / 5 rating
Vehicle comments:

The oven ignition did not work . Minor issue.

Average Rating 4.27 / 5 rating 4.27 out of 5 based on 16,499 reviews