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Guest Feedback

Each of these Guest Feedback submissions have been personally verified.
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5 / 5 rating  5 / 5 rating
Guest Experience:

Very easy process from the booking, pickup and drop off.

Vehicle comments:

Very comfortable for the two of us

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

I think the camper van was superb but would benefit with a few small items in the bathroom like a toothbrush and soap holder next to the sink. Also some coat hooks would be of help.

5 / 5 rating  5 / 5 rating
Guest Experience:

Although at the beginning we were a little terrified about the score of google review, in the end it turned out not bad.

4 / 5 rating  4 / 5 rating
Guest Experience:

Great to deal with

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Very friendly and helpful staff at Auckland office

Vehicle comments:

Camping equpipment excellent, only seats in front could be a little more comfortable for longer journeys

5 / 5 rating  5 / 5 rating
Guest Experience:

Great service

Vehicle comments:

Relatively new vehicle so was clean and fully functioning

4 / 5 rating  4 / 5 rating
Vehicle comments:

Good facilities but lacking a few finishing touches.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

The car was well functioning and very clean. The service was great

Vehicle comments:

Everything worked. Everything was like we expected

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

They were very organized and ready for us when we arrived.

5 / 5 rating  5 / 5 rating
Vehicle comments:

A bit more info on the controls wouldn't have gone amiss

4 / 5 rating  4 / 5 rating
Guest Experience:

Fast service by takeover and return of the car.

4 / 5 rating  4 / 5 rating
Guest Experience:

After repairing the gas connectings (loss of a half day because retravelling to the Apollostation) it was all perfect

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Friendly customer service

5 / 5 rating  5 / 5 rating
Guest Experience:

It is a great experience on Apollo campervan.

Vehicle comments:

It is easy and comfortable to drive. Facilities are superb and luxury feel.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

the introduction to the vehicle was a little bit too short

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Good help from all employees

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

A bit too small for us, we are both over 70 and space was a bit. Our own fault, we should have checked more closely. We had a look round the next model up for next year

4 / 5 rating  4 / 5 rating
Vehicle comments:

Everything worked fine

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

No problems. Gas bottle locker lock broken, that's all!

5 / 5 rating  5 / 5 rating
Guest Experience:

Both reception and drop-off were very quick and painless.

Vehicle comments:

An excellent vehicle for two people, and not too big for New Zealand roads and car parks.

Average Rating 4.27 / 5 rating 4.27 out of 5 based on 16,499 reviews